Expert Services Tailored to Your Needs

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We provide High-Performance Secure Web Hosting backed by over two decades of infrastructure expertise — optimized for speed, scalability, and ironclad security. Whether you need lightweight shared hosting or robust enterprise solutions, we leverage Debian and Windows environments to deliver uptime you can trust.

Our Strategic WordPress Development & Design and In-Depth Maintenance & Security services take the guesswork out of growth. From custom-coded features to automated updates, malware scanning, and performance audits, we ensure your WordPress site isn’t just functional, but future-proof.

High-Performance Secure Web Hosting

High-Performance
Secure Web Hosting

Blazing speed, ironclad security. Our high-performance hosting delivers unmatched speed with advanced protection — DDoS defense, malware scanning, SSL encryption, and 24/7 monitoring.

Learn More
Strategic WordPress Development & Design

Strategic WordPress
Development & Design

Smart, scalable, and secure. Our strategic WordPress development & design crafts high-performance sites tailored to your business goals. From UX-optimized layouts to conversion driven features – we build to grow.

Learn More
In-depth WordPress Maintenance & Security

In-depth WordPress
Maintenance & Security

Proactive protection, seamless performance. Our full WordPress maintenance & security covers updates, backups, malware scans, and 24/7 monitoring keeping your site fast, secure, and worry-free.

Learn More

 

What Our Clients are Saying

Thank you!

I want you to know that I have absolutely enjoyed working with Kevin all these years. He has helped me with so many things and have just been amazing to work with. I can say that he has done such a great job from a coworker experience and the positive responses I've always had from our customers on how quickly he responds and have always been so helpfu; to me especially with all my hosting questions, issues , turn on , shut off, pause, etc... My experience with Kevin has been nothing but a pleasure and positive.

Anne Barbetto - Office Manager (emagineHealth)

Exceptional Problem Solving

Over the course of his time with us, Kevin consistently demonstrated exceptional problem-solving abilities, a strong command of both Linux and Windows environments, and deep expertise across modern DevOps practices. Kevin was our go-to for cloud infrastructure - whether it was architecting scalable systems in AWS, deploying services on Google Cloud, or troubleshooting critical issues under pressure. His breadth of knowledge and reliability made him critical in high-pressure situations. I recommend Kevin to any company looking for someone with a thoughtful, solutions-focused mindset - paired with strong technical acumen.

Bill Gadless - President - Founding Partner (emagineHealth)

Powerful DevOps

Kevin brings a powerful blend of DevOps, web development, server management, and WordPress expertise, including;
  • Deep experience with Linux/Windows servers, cPanel, WHM, IIS, WPEngine
  • Skilled in PHP, .NET, MySQL, MSSQL, and custom CMS development
  • Strong knowledge of AWS, RunCloud, ServerPilot, and other SaaS hosting tools
  • WordPress security, plugin/core updates, and hosting best practices
He's a super dependable, and highly technical pro who's passionate about building and maintaing quality web systems.

Brett Cohen - CEO - Founding Partner (emagineHealth)

Grateful for your support

I want to extend a special thank you for your recent support of the website update. The numerous delays were frustrating and often resulted in you having to adjust your personal life to support and then canceled at the last second. Never once did you object or complain and you made yourself available for every single request. Every time I reach out to you with a question or issue I am 100% confident you will know the answer and will fix it ...usually in record time! I too work in a support function and I know it’s not easy to accommodate everyone all of the time but it seems to be a breeze for you. I am sincerely grateful for your support.

Traci Centofanti (Mannkind Corporation)

Quick to support

I just wanted to let you know that Kevin is always quick to support me when I submit a ticket and need assistance. Please note this when his performance review comes around!

Christopher J. Hargadon - Director - Business Process and Technology (MBL International Corporation)

Life Saver!

We appreciate everything you’ve done with this new website. It has seriously been so helpful having you assist us! You’ve been a life saver!

Stephany Gaspard - Marketing Supervisor (IST Management Services)

Couldn't be more grateful!

After a hack compromised our we sites, Kevin stepped in and not only cleaned them thoroughly but also fortified our security to prevent future attacks. We couldn't be more grateful for their swift, effective work. Highly recommend!

(Catalyst Pharmaceuticals)

Reliable, efficient, and highly skilled

Keeping everything updated and secure was a constant challenge -- until we started working with Kevin. His proactive approach ensures our sites stay current, optimized, and protected from vulnerabilities. Thanks to his meticulous attention to detail, we've had zero downtime or security issues. Reliable, efficient, and highly skilled -- we wouldn't trust anyone else!

Michelle Campbell - Executive Director of Marketing (OPIS)

    Cloud VPS Architecture

    Global cloud instances; performant, scalable and redundant.

    Full-Cycle Expertise

    End-to-end ownership -- from initial architecture to ongoing governance.

    Secure & Performant

    Enterprise-grade performance, security, and reliability.

    Compliance Adherence

    GDPR, HIPAA, and PCI-DSS alignment where required.

    Cookie Notice

    This site utilizes cookies to improve your browsing experience, analyze the type of traffic we receive, and serve up proper content for you. If you wish to continue browsing, you must agree to allow us to set these cookies. If not, please visit another website.

    Expert Services Tailored to Your Needs

    We provide High-Performance Secure Web Hosting backed by over two decades of infrastructure expertise — optimized for speed, scalability, and ironclad security. Whether you need lightweight shared hosting or robust enterprise solutions, we leverage Debian and Windows environments to deliver uptime you can trust.

    Our Strategic WordPress Development & Design and In-Depth Maintenance & Security services take the guesswork out of growth. From custom-coded features to automated updates, malware scanning, and performance audits, we ensure your WordPress site isn’t just functional, but future-proof.

    High-Performance Secure Web Hosting

    High-Performance
    Secure Web Hosting

    Blazing speed, ironclad security. Our high-performance hosting delivers unmatched speed with advanced protection — DDoS defense, malware scanning, SSL encryption, and 24/7 monitoring.

    Learn More
    Strategic WordPress Development & Design

    Strategic WordPress
    Development & Design

    Smart, scalable, and secure. Our strategic WordPress development & design crafts high-performance sites tailored to your business goals. From UX-optimized layouts to conversion driven features – we build to grow.

    Learn More
    In-depth WordPress Maintenance & Security

    In-depth WordPress
    Maintenance & Security

    Proactive protection, seamless performance. Our full WordPress maintenance & security covers updates, backups, malware scans, and 24/7 monitoring keeping your site fast, secure, and worry-free.

    Learn More

     

    Our Privacy Policy

    Last Updated: June 18th, 2025

    Introduction

    Western Mass Hosting (“we,” “our,” or “us”) respects the privacy of all individuals and organizations that interact with our services. This Privacy Policy establishes our practices regarding the collection, use, disclosure, and protection of personal information for visitors to our website and clients utilizing our managed hosting and WordPress services. By accessing our website or engaging our services, you acknowledge that you have read and understood this policy in its entirety.

    Scope and Applicability

    This Privacy Policy governs our handling of information collected through our corporate website and in the course of providing managed hosting, WordPress maintenance, and development services. In accordance with global privacy regulations, we serve as a Data Controller for information related to our business operations and client relationships. When processing data on behalf of our clients through hosted services, we act as a Data Processor under applicable data protection laws.

    Information We Collect

    We collect various categories of information necessary to provide and improve our services. This includes personal contact and payment details provided during account registration, technical information such as IP addresses and device characteristics for security purposes, and records of communications through support channels. For clients utilizing our hosting services, we may process end-user data stored within client websites, though we do not control or monitor the collection practices of such data.

    Purpose and Legal Basis for Processing

    We process personal information only when we have proper justification under applicable laws. The primary legal bases for our processing activities include the necessity to fulfill contractual obligations to our clients, our legitimate business interests in maintaining and improving our services, and in limited cases, explicit consent for specific marketing communications. We maintain detailed records of processing activities to demonstrate compliance with legal requirements.

    Use of Collected Information

    The information we collect serves multiple business purposes. Primarily, we use this data to deliver and maintain reliable hosting services, including server provisioning, performance monitoring, and technical support. We also utilize information for business operations such as billing, customer relationship management, and service improvement initiatives. Security represents another critical use case, where we analyze data to detect and prevent fraudulent activity or unauthorized access to our systems.

    Data Sharing and Third-Party Disclosures

    We engage with carefully selected third-party service providers to support our operations, including cloud infrastructure providers, payment processors, and customer support platforms. These relationships are governed by strict contractual agreements that mandate appropriate data protection measures. We may disclose information when legally required to comply with court orders, government requests, or to protect our legal rights and the security of our services.

    International Data Transfers

    As a global service provider, we may transfer and process data in various locations worldwide. When transferring personal data originating from the European Economic Area or other regulated jurisdictions, we implement appropriate safeguards such as Standard Contractual Clauses and rely on adequacy decisions where applicable. Our subprocessors, including AWS Lightsail, maintain robust compliance certifications to ensure the protection of transferred data.

    Data Retention Practices

    We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. Client account information is typically maintained for five years following service termination to comply with legal and financial reporting obligations. Backup data associated with hosting services is automatically purged after thirty days, as specified in our Terms of Service. For data processed on behalf of clients, retention periods are determined by the respective client’s policies and instructions.

    Security Measures

    We implement comprehensive technical and organizational security measures to protect personal information against unauthorized access, alteration, or destruction. Our security program includes network encryption protocols, regular vulnerability assessments, strict access controls, and employee training on data protection best practices. We maintain incident response procedures to address potential security breaches and will notify affected parties where required by law.

    Individual Rights

    Individuals whose personal data we process may exercise certain rights under applicable privacy laws. These rights may include requesting access to their information, seeking correction of inaccurate data, requesting deletion under specific circumstances, and objecting to particular processing activities. We have established procedures to handle such requests in accordance with legal requirements, typically responding within thirty days of receipt. Requests should be submitted to our designated Data Protection Officer through the contact information provided in this policy.

    Cookies and Tracking Technologies

    Our website employs various technologies to enhance user experience and analyze site performance. Essential cookies are used for basic functionality and security purposes, while analytics cookies help us understand how visitors interact with our site. Marketing cookies are only deployed with explicit user consent. Visitors can manage cookie preferences through their browser settings or our cookie consent tool.

    Policy Updates and Notifications

    We periodically review and update this Privacy Policy to reflect changes in our practices or legal obligations. Material changes will be communicated to affected clients through email notifications at least thirty days prior to implementation. Continued use of our services following such notifications constitutes acceptance of the revised policy.

    Contact Information

    For questions or concerns regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer at [email protected] or by mail at:

    Western Mass Hosting
    22 Orlando. St.,
    Feeding Hills, MA 01030.

    We take all privacy-related inquiries seriously and will respond promptly to legitimate requests. For clients with specific data processing agreements, please reference your contract for any additional terms that may apply to our handling of your data.