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High Performance Wordpress and Server - Part I - Server Setup

I have successfully managed to get around a 1 second load time on my Wordpress site, While getting 250 concurrent users over a 1 minute test period. (Source: https://webpagetest.org/result/210128_Di26_15d11aa18013d1df9ebc867e1aa9c2f3/) This was done with a combination of items, stemming from the server install up to Wordpress theme development. Here is how…
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Choosing NGINX for growth with Wordpress

Do it Because They Do WordPress.com is the cloud version of WordPress that is hosted and supported by Automattic.WordPress.com serves more than 33 million sites attracting over 339 million people and 3.4 billion pages each month. Since April 2008, WordPress.com has experienced about 4.4 times growth in page views. WordPress.com VIP hosts many popular…
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Moving a ModX Revolution Site to Another Server

Since I am currently running into this issue right now as I type this, I though I would share my experiences with moving a ModX Revolution site from one server to another.  It is not an easy task, but can be accomplished rather easily.

The first thing you will need to do is to verify that your new server has PHP and MySQL installed, along with the PDO drivers.

Next step is to search through your current database and change any physical paths it may contain to point to your new directory structure on the new server.  Once you have this done you are ready to do a mysqldump, if you have access to phpMyAdmin, take the easy route and simply do an export.  Make sure to checkoff the dump/create tables.

MySQL Dump Command: mysqldump -u username -p your_revo_db > /path/to/backups/my_revo_db.sql

Once this is done, make sure you log into your current site’s manager, and clear all your site’s caches and sessions.  If in doubt, simply get into your directory structure and remove everything in the /core/cache folder

Now, package up all your files, and transfer them to the new server.  Make sure you remember the path to these new files, because you will need to update the following files in order for the site to come up again for you.

  • /core/config/config.inc.php
    • Change the path to the following variables, to the value of your new server path
      • $modx_core_path
      • $modx_processors_path
      • $modx_connectors_path
      • $modx_manager_path
      • $modx_base_path
      • $modx_wp-content_path
    • Change $http_host = ‘yoursite.com’;
  • /config.core.php
    • Change: define(‘MODX_CORE_PATH’, ‘/path/to/modx_doc_root/core/’);
  • /connectors/config.core.php
    • Change: define(‘MODX_CORE_PATH’, ‘/path/to/modx_doc_root/core/’);
  • /manager/config.core.php
    • Change: define(‘MODX_CORE_PATH’, ‘/path/to/modx_doc_root/core/’);

Ok, now that you’ve got the files squared away, go ahead and import your database, either through the phpMyAdmin Import interface or through a command like: mysql -u username -p target_db < my_revo_db.sql

Once your database has successfully been imported, you may need to make one last change… There is a value in the XXX_workspaces table, you may need to change the `path` value in here.  If it looks like {core_path}, just leave it alone.

Please make sure you have all your new permissions set properly on your new server, and you should be good to go!

Have fun, and happy coding!

~Kevin

Our Privacy Policy

Last Updated: June 18th, 2025

Introduction

Western Mass Hosting (“we,” “our,” or “us”) respects the privacy of all individuals and organizations that interact with our services. This Privacy Policy establishes our practices regarding the collection, use, disclosure, and protection of personal information for visitors to our website and clients utilizing our managed hosting and WordPress services. By accessing our website or engaging our services, you acknowledge that you have read and understood this policy in its entirety.

Scope and Applicability

This Privacy Policy governs our handling of information collected through our corporate website and in the course of providing managed hosting, WordPress maintenance, and development services. In accordance with global privacy regulations, we serve as a Data Controller for information related to our business operations and client relationships. When processing data on behalf of our clients through hosted services, we act as a Data Processor under applicable data protection laws.

Information We Collect

We collect various categories of information necessary to provide and improve our services. This includes personal contact and payment details provided during account registration, technical information such as IP addresses and device characteristics for security purposes, and records of communications through support channels. For clients utilizing our hosting services, we may process end-user data stored within client websites, though we do not control or monitor the collection practices of such data.

Purpose and Legal Basis for Processing

We process personal information only when we have proper justification under applicable laws. The primary legal bases for our processing activities include the necessity to fulfill contractual obligations to our clients, our legitimate business interests in maintaining and improving our services, and in limited cases, explicit consent for specific marketing communications. We maintain detailed records of processing activities to demonstrate compliance with legal requirements.

Use of Collected Information

The information we collect serves multiple business purposes. Primarily, we use this data to deliver and maintain reliable hosting services, including server provisioning, performance monitoring, and technical support. We also utilize information for business operations such as billing, customer relationship management, and service improvement initiatives. Security represents another critical use case, where we analyze data to detect and prevent fraudulent activity or unauthorized access to our systems.

Data Sharing and Third-Party Disclosures

We engage with carefully selected third-party service providers to support our operations, including cloud infrastructure providers, payment processors, and customer support platforms. These relationships are governed by strict contractual agreements that mandate appropriate data protection measures. We may disclose information when legally required to comply with court orders, government requests, or to protect our legal rights and the security of our services.

International Data Transfers

As a global service provider, we may transfer and process data in various locations worldwide. When transferring personal data originating from the European Economic Area or other regulated jurisdictions, we implement appropriate safeguards such as Standard Contractual Clauses and rely on adequacy decisions where applicable. Our subprocessors, including AWS Lightsail, maintain robust compliance certifications to ensure the protection of transferred data.

Data Retention Practices

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. Client account information is typically maintained for five years following service termination to comply with legal and financial reporting obligations. Backup data associated with hosting services is automatically purged after thirty days, as specified in our Terms of Service. For data processed on behalf of clients, retention periods are determined by the respective client’s policies and instructions.

Security Measures

We implement comprehensive technical and organizational security measures to protect personal information against unauthorized access, alteration, or destruction. Our security program includes network encryption protocols, regular vulnerability assessments, strict access controls, and employee training on data protection best practices. We maintain incident response procedures to address potential security breaches and will notify affected parties where required by law.

Individual Rights

Individuals whose personal data we process may exercise certain rights under applicable privacy laws. These rights may include requesting access to their information, seeking correction of inaccurate data, requesting deletion under specific circumstances, and objecting to particular processing activities. We have established procedures to handle such requests in accordance with legal requirements, typically responding within thirty days of receipt. Requests should be submitted to our designated Data Protection Officer through the contact information provided in this policy.

Cookies and Tracking Technologies

Our website employs various technologies to enhance user experience and analyze site performance. Essential cookies are used for basic functionality and security purposes, while analytics cookies help us understand how visitors interact with our site. Marketing cookies are only deployed with explicit user consent. Visitors can manage cookie preferences through their browser settings or our cookie consent tool.

Policy Updates and Notifications

We periodically review and update this Privacy Policy to reflect changes in our practices or legal obligations. Material changes will be communicated to affected clients through email notifications at least thirty days prior to implementation. Continued use of our services following such notifications constitutes acceptance of the revised policy.

Contact Information

For questions or concerns regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer at info@westernmasshosting.com or by mail at:

Western Mass Hosting
22 Orlando. St.,
Feeding Hills, MA 01030.

We take all privacy-related inquiries seriously and will respond promptly to legitimate requests. For clients with specific data processing agreements, please reference your contract for any additional terms that may apply to our handling of your data.